Barber Core Help Center
Your guide to booking with us
1. Account Registration
Before making a booking, please register an account using:
- First Name & Last Name
- Email Address
- Phone Number
- Password
- Valid Card (Visa, MasterCard, or Amex)
2. Making a Booking
- Log in to your account
- Select at least one service
- Choose a date and time slot
- Submit your booking
Note: Your default payment method will be charged only after your booking is approved by Barber Core.
3. Booking Statuses
Pending: Awaiting approval from Barber Core. No payment taken yet.
Confirmed: Booking is approved and payment has been taken.
Completed: Service has been provided and booking is now finished.
No Show: Marked automatically if the guest fails to attend.
Cancelled: Booking has been cancelled by user.
Rejected: Booking has been cancelled by Barber Core.
4. Cancellations & No Shows
- You can cancel a booking while it is Pending or Confirmed.
- No cancellation fee if cancelled during Pending status.
- £10 cancellation fee if cancelled while Confirmed or less than 24 hours before the appointment.
- £10 fee for No Shows (automatically applied if you miss your appointment).